Shipping Policy

AUROVIALUX Shipping Policy

(for sunriseaurovialux.com)

Last updated: November 2025

1. Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

We offer reliable and trackable shipping services:

Standard Shipping (U.S.): 5–8 business days
Expedited Shipping (U.S.): 2–4 business days
International Shipping: 10–20 business days depending on destination

Please note that delivery times may vary depending on location, weather, or customs delays.

3. Shipping Fees

Shipping costs are calculated at checkout based on destination and weight.
Free standard shipping is available for U.S. orders over $50.

4. Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number.
You can track your order status anytime through your AUROVIALUX account or by clicking the tracking link in the email.

5. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days at info@sunriseaurovialux.com.
We will work with our carrier to resolve the issue as quickly as possible.

6. Customs and Import Taxes

International customers are responsible for any customs duties, import taxes, or related fees that may apply in their country.

7. Contact Us

For any shipping inquiries, please contact:
📧 info@sunriseaurovialux.com
🌐 www.sunriseaurovialux.com